Refund & Cancellation Policy

We strive to provide flexible cancellation options for our travelers.

IF YOU CANCEL YOUR HOLIDAY
If you or any member of your party wishes to cancel your holiday, you must notify us in writing only. In any case, the date of cancellation will be at the date on which notice is received by us. The person who signed the confirmation form must also sign the letter of cancellation. As this incurs administrative costs and we may not be able to resell your booking, cancellation charges will apply on

Number of days before departure, Fiesta Vacations Pvt Ltd receives your written cancellation & Amount of Cancellation charges shown as a % of a total holiday price you must pay

More than 45 days - 25% of the total holiday cost
44-30 days 29-15 days - 45% of total holiday cost
29-15 days - 60% of total holiday cost
14 days or less - 90% of total holiday cost
Force Majeure: This means that we will not pay you compensation if we have to cancel or change your travel arrangements in any way because of unusual or unforeseeable circumstances beyond our control. These can include and are not limited to war, riot, industrial dispute, terrorist activity and the consequences, nature or nuclear disaster, fire, adverse weather conditions and many more. If in the unlikely event of your tour being cancelled by us, we will pay the amount collected, less Visa charges if any, towards the said tour within 30 working days from the date of cancelling the tour.

How to Cancel

Contact our support team via email or phone to initiate a cancellation. Please have your booking reference ready.

Refund Processing

Refunds are processed within 7-10 business days after approval. The amount will be credited to your original payment method.